Looking for an RXO Alternative?
RXO is a major freight brokerage spun off from XPO Logistics. If you're exploring other options, here's how Freight Sidekick compares.
Try Freight SidekickWhy shippers look for a RXO alternative
These are common reasons growing shippers start exploring options beyond RXO. They're generic pain points we hear across the industry — not criticisms of any specific company.
- They want faster responses when something goes wrong.
- They need clarity on who owns the problem and what happens next.
- They're looking for more consistent service on every shipment, not just high-volume lanes.
Freight Sidekick vs RXO
RXO
Freight Sidekick
Escalation Clarity
RXO
Large broker structures can create confusion about who owns problem resolution.
Freight Sidekick
One accountable owner per shipment with clear escalation paths.
Escalation Clarity
Large broker structures can create confusion about who owns problem resolution.
One accountable owner per shipment with clear escalation paths.
Response Time
RXO
Responses can slow down when shipments deviate from plan.
Freight Sidekick
Fast, direct communication when exceptions arise — no waiting in queue.
Response Time
Responses can slow down when shipments deviate from plan.
Fast, direct communication when exceptions arise — no waiting in queue.
Service Consistency
RXO
Volume-over-margin incentives can create service variability.
Freight Sidekick
Every shipment gets the same attention regardless of volume.
Service Consistency
Volume-over-margin incentives can create service variability.
Every shipment gets the same attention regardless of volume.
- Execution-first brokerage with internal tooling designed around exceptions
- Clear ownership — you'll always know who to call
- Faster resolution times on deviations and problems
- Consistent service quality across all lanes
- Full truckload, LTL, flatbed, and reefer capacity across North America
- Proactive communication on exceptions before they escalate
- Documented updates so you always know the status
- Direct access to decision-makers, not call centers
Ready to try a RXO alternative?
Get clearer communication and faster exception resolution
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