Concealed Damage
Pricing
Loss or damage to freight that isn't visible at delivery and is discovered only after the driver leaves — typically when the packaging is opened.
Detailed Explanation
Because nothing was noted on the delivery receipt, concealed damage claims are the hardest to win — carriers commonly require written notice within 5 days of delivery, and insurance conditions can require notice to the carrier within as little as 3 days. Best practice: open and inspect freight immediately after delivery, photograph everything before and after unpacking, keep all packaging, and report the damage the day it's found.
Need to ship freight?
Get instant rates from top carriers for LTL, Truckload, and specialized freight.
Get an instant quoteRelated Terms
Bill of Lading (BOL)A legal document between the shipper and carrier that details the type, quantity, and destination of goods being carried.Cargo InsuranceInsurance that covers loss or damage to goods during transit. Distinct from carrier liability, which is the carrier's tariff-limited responsibility (often a per-pound amount far below the cargo's value); cargo insurance protects the declared value of the goods themselves.OS&D (Over, Short, and Damaged)A report documenting discrepancies in freight deliveries including overages, shortages, or damages.