Multi-user accounts

Your whole team on one account

Bring everyone who touches your freight onto a single Freight Sidekick account — each with the right level of access. Admins run the account, managers run the team, and everyone else gets straight to shipping.

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One account, the right access for each person

Freight rarely moves through one person. There's whoever books the loads, whoever approves the spend, and whoever just needs to check where a shipment is. Team access puts all of them on the same account instead of sharing a login or spinning up separate ones that never stay in sync.

Everyone works under your company's account, and each teammate's access is set by their role — so the person tracking a delivery isn't a click away from your billing details, and your account owner isn't the bottleneck for every quote.

Adding a teammate takes a minute

Invite by email

An Admin or Manager enters a teammate's email and picks their role.

They activate

The teammate gets an activation link and sets up their own secure login.

They're in

They join your account with exactly the access their role allows — nothing more.

Three roles, clear boundaries

Every teammate is an Admin, a Manager, or a Contributor. Here's exactly what each can do.

Capability	Manager	Contributor
Quote, book & track shipments
Saved locations & shipment history
Invite & manage teammates	Except admins
Account & billing settings
Their own profile & notifications		Their own

Admin

Full control. Quotes and books freight, manages every teammate and their roles, and is the only role that can change account and billing settings.

Manager

Runs the team — invites and manages teammates (other than Admins) and ships freight — without access to the account's billing and settings.

Contributor

Gets straight to work. Quotes, books, and tracks shipments and manages their own profile — no access to user management or billing.

Built around you

Need tighter controls than three roles?

The features our shippers ask for become the features we build. If you're shipping with us, tell us the workflow, control, integration, or report you need and we'll build it into your account. It's how the platform grows around your operation instead of the other way around.

Custom work is for active customers who've moved at least one shipment with us, scoped to freight shipping tools, workflows, controls, integrations, and reporting.

Tell us what you need How custom development works

Frequently asked questions

How do I invite a teammate?

From your account settings, an Admin or Manager invites someone by email. They receive an activation link, set up their own login, and join your account with the role you chose. No shared passwords, no separate accounts to reconcile.

Can I limit what a teammate can see or do?

Yes — that's what roles are for. Contributors can quote, book, and track but can't touch users or billing. Managers can run the team but not the account's billing. Only Admins manage billing and account settings. If you need finer control than the three roles give, we can build it (see below).

Is there a limit on how many people I can add?

Invite the teammates who need access to your account. If your team is large or needs a specific structure — departments, multiple sites, approval chains — tell us and we'll set it up for you.

Can we get custom roles or approval rules?

Yes. The three standard roles cover most teams, but the permission model isn't fixed. Need view-only access, approval gates before a booking goes out, per-site budgets, or department groups? If you're shipping with us, we build the controls around how your team actually works.

Get your team shipping together

Start with a quote, then invite your team — or tell us about the structure and controls your operation needs.

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