...

SMS Policy

1. Introduction

This SMS Policy explains how Freight SideKick ("we," "us," or "our") sends and manages text messages (SMS) to our users. By using our services and providing your mobile number, you agree to receive SMS messages subject to this policy.

2. Consent

We obtain your consent to receive SMS messages in two ways:

3. IVR Opt-In Process

When you call our automated system, you may request to receive information via text message. The system will:

  1. Clearly state that you are opting in to receive SMS messages
  2. Confirm your phone number
  3. Provide clear instructions on how to opt out

Sample Voice Prompt

IVR Message: "To receive this information via text message, press 1. By pressing 1, you agree to receive S-M-S messages from Freight Sidekick. Message and data rates may apply."

4. Message Frequency

The number of SMS messages you receive will vary based on your interaction with our services. Typically, you may receive:

5. Message and Data Rates

Message and data rates may apply to any SMS messages sent to you from us or that you send to us. Please contact your wireless carrier for details about your messaging plan.

6. Opting Out

You can opt out of receiving SMS messages at any time by:

7. Support

For support with SMS messages, you can:

8. Changes to This Policy

We may update this SMS Policy from time to time. We will notify you of any changes by posting the new policy on this page and, where appropriate, sending you an SMS notification.

9. Manage Your SMS Preferences

Ready to manage your SMS notifications?

You can easily opt-in or opt-out of SMS notifications through our preferences page.

Manage SMS Preferences
Note: You'll need to be logged in to manage your preferences.